What should I review during the first week after launch?

Review real conversations, escalation patterns, unanswered questions, tool activity, and early analytics trends. The goal is to tighten answer quality before volume compounds mistakes.

What is the difference between the public Help Center and the dashboard Help Center?

They share the same content. The dashboard version adds direct links into the live product so operators can move from a guide into the exact workflow that needs action.

ArticleRun day one

Rollout checklist for first launch

A short operational checklist for the day before launch, the launch day itself, and the first review pass after real traffic arrives.

Aploai4 min readUpdated Jun 20, 2026

Open the launch guide Open Agent Builder

The day before launch

One agent with persona set, one live connection, one reviewed knowledge source.
A real end-to-end test completed by the rollout owner.
Inbox, Analytics, and Settings access confirmed for the operator.

The launch-day check

Live traffic is appearing in Inbox.
The first answers look grounded and on-tone.
The owner knows what to do if escalation or access issues appear.

The first review pass

Review a small transcript sample in Inbox, note repeat issues, and make one set of changes at a time in the right Agent Builder section. Clean iteration beats broad same-day rewrites.